Sales Policy for GemRadiancee

Sales Policy for GemRadiancee is effective as of October 29, 2024.

At GemRadiancee, we are committed to providing our customers with high-quality bracelets and a seamless shopping experience. This Sales Policy outlines the terms and conditions related to the purchase of our products, including pricing, payments, order processing, and shipping.

1. Pricing

  • All prices listed on our website are in US dollars (USD).
  • Prices may change without notice due to promotions, market fluctuations, or updates to our product offerings.
  • Any applicable taxes, duties, or shipping fees will be calculated at checkout based on your shipping address.

2. Payment Methods

We accept the following payment methods:

  • Visa, MasterCard, American Express, and other major credit and debit cards.
  • PayPal.

Payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment is confirmed. All transactions are securely processed through our third-party payment gateway to protect your financial information.

3. Order Processing

  • After placing an order, you will receive an order confirmation via email with your order details.
  • Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be longer.
  • If any issues arise with your order, such as product availability or payment verification, we will contact you using the information provided during checkout.

4. Shipping and Delivery

  • We offer shipping to locations within the United States and internationally. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.
  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Delivery times are estimates and may be affected by external factors such as customs delays or shipping carrier issues. GemRadiancee is not responsible for delays caused by shipping carriers.

5. Cancellations

  • If you wish to cancel your order, please contact us as soon as possible at info@gemradiancee.com or call 715-948-8888.
  • Orders can be canceled if they have not yet been shipped. If your order has already been shipped, you will need to follow our Refund and Returns Policy to return the item.

6. Promotions and Discounts

  • GemRadiancee may offer promotions, discounts, or special offers periodically. These promotions are subject to specific terms and conditions, which will be outlined during the promotional period.
  • Discounts and promotions cannot be combined unless explicitly stated.

7. Product Availability

  • We strive to ensure that all products listed on our website are available in stock. However, product availability may change based on demand, and we cannot guarantee that all products will be in stock at all times.
  • In the event that a product becomes unavailable after you place an order, we will notify you and provide options to wait for restocking, select an alternative product, or receive a full refund for the unavailable item.

8. Limitation of Liability

  • GemRadiancee is not responsible for any direct, indirect, incidental, or consequential damages arising from your purchase or use of our products.
  • Our total liability for any claim related to a purchase will not exceed the amount paid by you for the product in question.

9. Contact Us

If you have any questions or concerns about our Sales Policy or need assistance with your order, please contact us:

  • Street: 3588 Orphan Road, Hutchins, Texas, United States
  • Phone Number: 715-948-8888
  • Email: info@gemradiancee.com